Refund Policy
Relifob™ Refund Policy
OVERVIEW
At Relifob Ltd., we strive to ensure customer satisfaction with every purchase. Our refund policy covers various scenarios including defective or damaged products, items lost in transit, and returns for refunds. Please read through the following sections to understand our policies and procedures. For any inquiries or assistance, feel free to contact us at info@Relifob.com.
Defective or Damaged Products
If you have received faulty or damaged products, please contact us with images of the product within 7 days. We will gladly send out a replacement order or issue you a full refund.
Items Lost in Transit
By ordering from us, you agree with our shipping times. Most orders get delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays. If your order shipping times exceed our displayed time frame by 10 business days, you can contact us and we will gladly send out a replacement order or issue a full refund.
Returns
We accept returns for refunds. If you are not satisfied with your product, you are eligible to return the product within 7 days after receiving it. To do so, kindly get in touch with us at info@Relifob.com.
Lost or Stolen Packages
Relifob.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Relifob will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.